Who can access Aspen?
Aspen accounts will be issued to the primary contact listed for each child. Each student will also receive a login.

Show All Answers

1. What is Aspen?
2. Who can access Aspen?
3. How do I access the portal?
4. Where can I access it?
5. What do I do if I can’t connect to the website?
6. What do I do if I cannot remember or have not received my login name?
7. What do I do if I have forgotten my password?
8. Aspen is telling me that my account is disabled. What do I do?
9. I have more than one student attending Andover Public Schools. Do I have to have separate accounts for each student?
10. Where can I find information on using the portal?
11. Can I change my security question? What about my password?
12. What do I do if I have a question about my child’s attendance record?
13. Why is my child’s grade so low today when it was much higher a week ago?
14. What do I do if I have a question about my child’s grades?
15. Why can I see more current grade information in one class than in another?
16. I want to show someone my child’s grades. Should I just give them my Aspen login?
17. How do I update my information (Set Preferences)?
18. How do I change my password or email address?
19. Is my child’s information secure?