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Technology
We are currently preparing students for jobs that don't yet exist . . . using technologies that haven't yet been invented . . . in order to solve problems we don't even know are problems yet."

Richard Riley, Secretary of Education under President Clinton

Mission
Contact
Paul Puzzanghera
Chief Information Officer

36 R Bartlet St.
Andover, MA  01810

(978) 623-8550 (for administrative issues)
(978) 623-8324 (xTECH) (for Tech Support)
Fax: (978) 623-8554

Hours
Monday - Friday
8:00 am - 4:00 pm
Our mission is to use technology to augment the school system's goals for providing the best education possible, improving student achievement, and preparing all students to capitalize on the opportunities they encounter.

We will achieve this by ensuring that all students are competent and experienced in using technology to:
  • Access, collect, authenticate, manage, and assess information
  • Analyze and investigate alternatives and patterns
  • Develop innovative solutions
  • Express themselves creatively
  • Communicate their ideas effectively

Our Vision
We envision using technology to further a learning community where:
  • Students take more responsibility for their own educational success and are enthusiastically engaged in problem-solving, risk-taking, and hands-on learning
  • Teachers:
    • Use technology in support of learning in an innovative, creative, and efficient manner
    • Function as coaches, mentors, advocates, and managers of information
    • Have the knowledge and skills to use technology to enhance the delivery of a challenging and inter-disciplinary curriculum, which addresses student-specific needs and learning styles
  • Technology is used effectively to allow more of the school system's financial and human resources to be focused on student education
  • Schools become an environment where students and teachers have ready access to software tools and applications, knowledgeable support staff, information, and external resources to further the curriculum goals

Getting Help
To get Technical Support help you can:

  • Submit a work order to ServiceDesk Plus
  • If at the high school, go to the IT Help Desk
  • Call us at xTECH
  • Look for resources on the Digital Learning page

When the Tech Support team receives a request it will attempt to fix your problem as quickly as possible by using remote connection directly to your computer.  If the problem cannot re resolved in this manner a technician will be scheduled to visit you.  Technicians try to visit each school building at least twice a week.




Andover Public Schools
36R Bartlet St.
Andover, MA  01810
Ph:  (978) 623-8500
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