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Registration Instructions from FamilyID
Registration Instructions from FamilyID

                                           

ON LINE REGISTRATION INSTRUCTIONS from FamilyID 

      IMPORTANT Once you register, if you need to go back into FamilyId to add or change any information please be sure to go into the record you have already set up. DO NOT set up a new record. Duplicate records are confusing and make it hard to give give correct, clean rosters to the coaches.

FamilyID Registration

  • If this is the first time you have used FamilyID, click on the Sign Up button on the top right hand corner of the page. Create your secure FamilyID account by entering your family name, email address and passwords. Note that, to eliminate any confusion, please use the same email address whenever it is requested. You will be sent a link to confirm your new account. If you do not see the email, check your junk or spam folder(s).
  • Fill out the information requested on the registration form.
  • Complete the registration process. You will receive an email from FamilyID confirming your registration and an email from PayPal* confirming your payment.
*Be sure to use the same email address when registering with FamilyId and submitting payment through PayPal

HOW TO MAKE SURE YOU ARE REGISTERED FOR Athletics

FamilyID Registration
  1. If you have completed your sports registration, you will have received an email receipt from  with registration details.
  2. To check if registration has been completed, go to www.familyid.com and log in. All registrations are listed on your 'dashboard'.
  3. If you do not see a completed registration for athletics, your child is NOT registered. If you have an 'Incomplete Registration', click on the button to 'edit or confirm' to complete the registration. If you have a completed registration, click on 'view' to see the registration details.
  4. If you have any questions about whether your child is registered for sports, log into your Familyid account and check your registrations before the first day of tryouts to make sure your registration is complete.

FamilyID customers support is available every day from 8 am - 9pm EST and we return all messages promptly.

Reach us in any of these ways:

  • Use our on-line chat
  • Call us at 888-800-5583 ext 1. 
  • Email us at


Andover Public Schools
36R Bartlet St.
Andover, MA  01810
Ph:  (978) 623-8500
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